Shipping Policy

Last updated: October 6, 2026

Thank you for shopping with [Store Name]. This policy explains our order processing, shipping, tracking, and delivery procedures.

Order Processing

Orders are typically processed within [1-3 business days], excluding weekends and public holidays. Processing times may be longer during sales, holidays, product launches, or periods of high demand.

After your order ships, you will receive a confirmation email containing tracking information, where available.

Shipping Rates and Delivery Times

Shipping charges and available delivery methods are calculated and displayed at checkout based on your destination, order value, package weight, and selected service.

Estimated delivery times after dispatch:

• Domestic standard shipping: [3-7 business days]
• Domestic express shipping: [1-3 business days]
• International shipping: [7-21 business days]

Delivery estimates are not guarantees. Delays may occur because of customs, weather, carrier disruptions, holidays, or other circumstances outside our control.

Shipping Destinations

We currently ship to [list countries or regions]. If your location is unavailable at checkout, we do not currently ship there.

We do not ship to [P.O. boxes, military addresses, or restricted locations, if applicable].

Order Tracking

When tracking is available, you will receive a tracking link by email after dispatch. Tracking information may take up to 48 hours to update.

If your tracking has not updated for [5 business days], contact us at [support email] with your order number.

Address Changes

Customers are responsible for providing a complete and accurate shipping address. To request a correction, contact us as soon as possible at [support email].

We cannot guarantee changes after an order has entered processing or shipped. Additional shipping charges may apply if a package is returned because the address provided was incorrect or incomplete.

International Orders, Customs, and Taxes

International shipments may be subject to customs duties, import taxes, brokerage fees, or other charges imposed by the destination country. Unless stated otherwise at checkout, these charges are the customer's responsibility and are not included in the product price or shipping fee.

Customs processing may delay delivery. We are not responsible for delays caused by customs authorities or for packages refused because duties or taxes were not paid.

Lost, Delayed, or Stolen Packages

If your package appears delayed or lost, contact us at [support email] within [number] days of the estimated delivery date. We will assist with a carrier investigation where possible.

We are not responsible for packages marked as delivered by the carrier that are lost or stolen after delivery. If this occurs, check with household members and neighbours, inspect the delivery area, and contact the carrier before contacting us.

Damaged Packages or Incorrect Items

If your order arrives damaged or contains an incorrect item, contact us within [48 hours/7 days] of delivery at [support email]. Include your order number and clear photographs of the item, packaging, and shipping label.

We will review the claim and, where appropriate, arrange a replacement, refund, or another suitable resolution.

Returned or Refused Shipments

Orders returned because of an incorrect address, failed delivery attempts, unpaid customs charges, or refusal may be refunded after the items are received and inspected. Original shipping fees and return-to-sender costs may be deducted where permitted by law.

For voluntary returns, please review our Return and Refund Policy.

Contact Us

For shipping questions, contact:

E mail: canaafzal30@gmail.com